CAPTION BY HYATT DOWNTOWN NASHVILLE - THE GULCH | Airport hotel in Nashville | From 212$/Night

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Key details

Hotel overview and key features

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

Caption By Hyatt Downtown Nashville - The Gulch is a 4-star hotel located in Downtown Nashville, the energetic hub of the city's country music scene. The property is 800 metres from the city centre and 6 miles from Nashville International Airport, making it a convenient hotel near the airport. Nearby attractions include the Parthenon, 2 miles away, and the Nashville Municipal Auditorium, 1 miles from the hotel.

Comfortable Accommodations

All units at the hotel feature air-conditioned rooms with a private bathroom, a seating area, and a flat-screen TV with cable channels. Guests will find a fridge and a safety deposit box in each room. The quadruple and triple rooms offer city views, a tea and coffee maker, and a wardrobe.

On-Site Dining

Cafe Between serves American cuisine for breakfast, lunch, and dinner, with options including vegan and gluten-free dishes. The modern ambiance complements the dining experience. Breakfast to go is available for guests with early departures.

Nearby Attractions

The hotel is within 1 miles of key attractions like the Ryman Auditorium, Frist Art Museum, and Bridgestone Arena. Downtown Presbyterian Church and the Patsy Cline Museum are also nearby. The Bicentennial Capitol Mall State Park offers a green retreat close to the property.

Guest Services

Caption By Hyatt Downtown Nashville - The Gulch provides a 24-hour front desk, daily housekeeping, and key card access. Free WiFi is available throughout the property. The hotel also offers non-smoking rooms and is pet-friendly.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more

King Room Roll Shower Disability Access

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Corner Deluxe King Room

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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King Room High Floor

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Prices and Availability

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Getting around

Transportation options available

City Centre

Nashville3300 ft

Airports

Nashville International (BNA) 7.6 mi

Bus

Bus stop400 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

Free Wi-Fi

Parking

On-site car park

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location info

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

Map view

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

City landmarks

Museum

Country Music Hall of Fame and Museum

1.1 mi

Landmark

Downtown Nashville

4700 ft

Theatre

Ryman Auditorium

5000 ft

Museum

RCA Studio B

5000 ft

Museum

The Parthenon

1.6 mi

Museum

Frist Art Museum

2800 ft

Landmark

Tootsies Orchid Lounge

4700 ft

Landmark

Bridgestone Arena

4900 ft

Park

Centennial Park

1.5 mi

Park

Bicentennial Capitol Mall State Park

1.0 mi

Museum

Musicians Hall of Fame and Museum

5100 ft

Landmark

Nelson's Green Brier Distillery

3900 ft

Landmark

Music City Walk of Fame Park

1.0 mi

Museum

Tennessee State Museum

1.1 mi

Public Building

Tennessee State Capitol

4000 ft

Bridge

John Seigenthaler Pedestrian Bridge

1.3 mi

Library

Nashville Public Library

4100 ft

Landmark

Honky Tonk Highway

4800 ft

Landmark

Centennial Dog Park

1.8 mi

Landmark

Marathon Village

3200 ft

Landmark

The District

1.0 mi

Church

Downtown Presbyterian Church

4800 ft

Museum

Patsy Cline Museum

1.1 mi

Landmark

The George Jones

1.2 mi

Museum

Adventure Science Center

1.8 mi

Event hall

Nashville Municipal Auditorium

4700 ft

Stadium

Nissan Stadium

1.7 mi

Landmark

Music City Convention Center

4800 ft

Landmark

Nashville sports event

1.7 mi

Park

Cumberland Park

1.7 mi

Restaurants

Saint Anejo

2200 ft

1120 McGavock Street

Whiskey Kitchen

2100 ft

118 12th Avenue South

Carter's

2800 ft

1001 Broadway Union Station Hotel

Adele's Nashville

2100 ft

1210 McGavock St

The Flying Saucer

3100 ft

111 10th Ave S Ste 310 Ste 310

Chauhan Ale & Masala House

1300 ft

123 12th Avenue North

Tansuo

1300 ft

121B 12th Ave N

Frist Center Cafe

3400 ft

919 Broadway

Milk & Honey

1700 ft

214 11th Ave

Pemrose

1500 ft

211 12th Ave S

Guest scores and detailed hotel feedback

Past guest experiences and opinions

Donald

United States, December 2024

6.6/10

My stay at Caption By Hyatt Downtown Nashville was pretty mixed. While I appreciated the great location and friendly staff, the room was smaller and darker than expected, which was a bit disappointing. I also encountered some issues with housekeeping and the valet service prices, but overall, the experience had its highlights.

Rooms

6.0

I stayed in a King Room on a high floor, and while the view was nice, the room felt quite small and dark with inadequate lighting. It was trendy, but I wished I could adjust the brightness better.

Service

7.0

The staff were really friendly and responsive, but I had to call multiple times for more coffee pods and didn't receive complimentary coffee, which was a letdown.

Location

9.0

The location in the Gulch was fantastic, just a short distance from downtown. I could easily walk to various attractions, though I did need an Uber for some places.

Dining

6.0

I didn't partake in much dining, but I did expect better coffee options and some complimentary snacks as part of the stay.

Facilities

5.0

The hotel has great facilities, but the public restrooms were still under construction and not clean, which was disappointing.

William

United States, December 2024

7.4/10

I had a mixed experience during my stay. I really appreciated the prompt valet service and the location was excellent for exploring Broadway. However, I found several issues with room readiness and cleanliness that significantly affected my overall impression.

Rooms

6.0

The room I eventually got was nice, but I was disappointed that my initial check-in room was not ready and the first one I saw was smaller than expected. Additionally, the bathroom lighting was dim and some amenities were not functioning.

Service

5.0

Staff were courteous, but responsiveness was lacking. It was frustrating to wait for room service and to have to repeatedly request basic items like coffee k-cups without a proactive approach from the team.

Location

9.0

The hotel is perfectly situated near Broadway, making it so convenient to explore the vibrant scene of Nashville. I really enjoyed being just a short walk away from all the action.

Dining

5.0

I was really looking forward to a continental breakfast, as I specifically filtered for that option. It was disappointing to find out that breakfast wasn't included at all.

Facilities

5.0

The valet service was a big plus, but parking was still an issue with high costs associated. Also, the room wasn't properly cleaned during my stay.

Robin

United States, December 2024

5.6/10

I had a generally pleasant stay at Caption By Hyatt Downtown Nashville/The Gulch. The decor and furnishings were lovely, and the staff was friendly and helpful. However, I had a frustrating experience with the parking system, which was valet-only and came with unexpected charges (definitely a downside). Overall, I would rate my experience a solid 8 out of 10.

Rooms

10.0

I stayed in a King Room with Roll-In Shower, which was spacious and well-appointed. Everything from the furnishings to the room layout was fantastic.

Service

10.0

The staff were always ready to assist and were very friendly, enhancing my experience at the hotel.

Location

8.0

The hotel's location is centralized, making it easy to explore Nashville.

Dining

6.0

I did enjoy the common areas but was disappointed with the coffee quality in the lobby area; it felt like a missed opportunity for better espresso.

Facilities

6.0

While the common areas were very clean and modern, the valet parking setup was unnecessarily complicated and pricey, leaving a bad taste in my mouth.

Joe

United States, November 2024

7.0/10

I had a mixed experience at Caption By Hyatt. On one hand, the location was fantastic and the building itself was beautiful. On the other hand, I faced some issues with my room, including it not being ready at check-in and some maintenance problems that were overlooked. Additionally, I was disappointed to find that breakfast wasn't included despite my filtering for that option when booking.

Rooms

6.0

I started in a smaller king room that was said to be a substitute for my reserved Deluxe King. However, it turned out to be much smaller than expected. The Deluxe King room was nice, but I had issues with the phone and the lighting.

Service

5.0

The staff seemed friendly, but I found the overnight staff to be inattentive. I had to wait a while to get assistance and when I requested extra coffee k-cups, I had to ask multiple times before getting them.

Location

9.0

The hotel is located in a great area, close to Broadway, which made it easy to explore the city.

Dining

5.0

I was under the impression that breakfast was included, which is a major factor for me. Unfortunately, there was no continental breakfast available during my stay.

Facilities

7.0

The common areas of the hotel were new and clean, which was a definite plus. I appreciated the valet parking service that was prompt, but I was surprised by the higher-than-expected costs during my stay.

Charles

United States, October 2024

6.6/10

I had a mostly pleasant stay at Caption By Hyatt Downtown Nashville/The Gulch. My room was comfortable and conducive for my writing work, but I did face some setbacks, such as arriving to a non-ready room. Overall, the hotel's amenities and location were fantastic, though there were a few service lapses and issues with breakfast options that were disappointing.

Rooms

8.0

I enjoyed my King Room which was really comfortable and well-equipped with a workspace. However, I did face issues with some amenities that didn't work, like the phone and the lighting around the mirror.

Service

6.0

While most staff were friendly and helpful, I did find some inconsistencies in service. For instance, my check-in was delayed, and I experienced a lack of attention from overnight staff.

Location

9.0

The hotel's location is definitely a strong point, being in a beautiful area that's convenient for exploring Nashville.

Dining

7.0

I was excited about the dining options, but disappointing that there was no continental breakfast as I had hoped. However, the bar and kitchen staff overall were good during my stay.

Facilities

7.0

The common areas of the hotel are very clean and modern. However, I experienced a miscommunication with housekeeping regarding my room cleaning and restocking beverages.